Talk to our US team for quotes and pickups, or reach the international desk for cross-border freight.
Enter your tracking number on the Track page for live status, a route map and a predicted ETA. You can also subscribe to email alerts.
Tracking numbers start with "GX" followed by 10 digits, for example GX1234567890. You'll find it on your label and confirmation email.
Yes — we deliver to 190+ countries with bonded customs clearance, IATA-compliant air, and ocean partners worldwide.
Absolutely. Request a pickup from this page or call our toll-free line, and a courier will collect from your address.
Yes. Genetex is a US-registered, C-TPAT certified and IATA-compliant carrier with bonded customs partners worldwide.